Responsible gambling

Responsible Gaming at Win2Chill Casino

At Win2Chill Casino, we understand the importance of responsible gaming. We want all our players to have a safe and enjoyable experience while playing with us.

Setting Limits

We encourage you to set limits for yourself before you start playing:

• Deposit Limit: Set a maximum amount that you can deposit each day/week/month.
• Loss Limit: Set a limit on how much you can lose in a day/week/month.
• Session Time Limit: Take regular breaks and set time limits for your gaming sessions.

You can adjust these settings at any time through the Responsible Gaming section of our website or mobile app.

Cool-off Periods

If you feel that your gambling is becoming problematic, we offer cool-off periods to give you a break:

• Time-out: Temporarily block access to your account for a period ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Permanently exclude yourself from playing on our website or mobile app.

Exclusion

If you're concerned about your gaming habits, please do not hesitate to reach out:

• If you're experiencing financial difficulties due to your gaming habits.
• If you're feeling anxious, depressed, or stressed because of your gaming activities.

We have a dedicated support team that will guide and assist you in setting boundaries for yourself. They'll also help connect you with resources that can provide further assistance if needed.

Access to Help Resources

In addition to our own Responsible Gaming tools, we offer direct access to external organizations that specialize in supporting individuals affected by problem gambling:

• National helplines in Australia.
• Online support groups.
• Counseling services.

By clicking on the links provided below, you'll find valuable resources to help you maintain control over your gaming habits and prevent potential issues from arising.